Delivery and Payment Information
- Orders are processed Monday to Friday (excluding Bank Holidays).
- If you have any special requirements for delivery please add a note to your order during checkout in the special delivery box.
- Gift Vouchers/Discount Codes – If we are running a promotion or you have a code from an advert type the code in the coupon box and hit redeem. It will then show a message at the top of the page saying “The coupon has been successfully applied”. If there is a problem please enter a note in the comments box at the bottom of the page and our customer service team will be in touch.
- Payment Options – We offer 2 main payment options, Credit/Debit Card and Bank Transfer. Please select your preferred method. If you selected credit/debit card you will now be directed to our secure payment system. Please follow the instructions and make the payments. Once the payment is completed you will be directed back to our site. If you selected cheque/bank transfer you will be directed to the order finished page.
- If you have any queries regarding placing an order please email our Customer Services team at firstname.lastname@example.org